NineID Support

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Configuring your Environment

A quick overview of the onboarding journey — from company branding and site setup, through zones, tasks, and roles, to finalizing devices and access controls.

🚀 Onboarding Journey in a Nutshell Explained

Onboarding & Configuration Flow 

Defining Your Company Branding

Company Branding

This guide shows you how to create and manage zones effectively to keep your locations organized and easy to track.

Zones

This article explains how zones and the check-in/check-out process work together within your visitor or employee management system.

How Zones and Check-In/Check-Out Work Together

This guide outlines the information and documents that must be collected from all individuals (contractors, truckers, employees, and visitors) before they are granted access to the site.

How to add a Task

How to create a Task

Extra Compliance Tasks

Tasks

How to create a user role

User Roles

How to create a company type

Company Types

How to create an event type

Event Types

This article will explain how you can setup a tablet for check-in purpose on site.

Device Setup Guide: Check-in App

How to Use the Check-In Application

This guide walks you through downloading, installing, and fully configuring the NineID Entr app on your device.
Only Admin users with the appropriate permissions can complete these steps.

Device Set Up Guide: Entra App

This section explains the meaning of status indicators in the Access List and Input/Output (I/O) views.

Devices - Access List & Input/Output (I/O) Overview

Devices

This article explains how to use the blocklist feature in NineID. You’ll learn how to set up the blocklist, add users in different ways, understand how the system detects matches,…

Keeping Your Site Secure: How to Use the Blocklist

User Blocklist

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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