NineID supports a range of compliance tasks that help organizations manage and verify user documentation in line with legal and regulatory frameworks.
Two key tasks currently available are:
VCA/SCC Task – Ensures compliance with the VCA safety certification framework.
Social Security Task – Ensures compliance with national social security regulations (NL & BE).
Both tasks follow a structured workflow where administrators configure task requirements, users provide documentation, and the system validates submissions automatically, flagging any discrepancies for review.
VCA/SCC Task
VCA/SCC Task
Ensuring compliance with the VCA/SCC safety certification framework is now streamlined with the dedicated VCA/SCC task in NineID.
Background
This task enables customers to retrieve data from individual VCA certificates stored in online databases and securely store them within the NineID platform.
Steps
1. Configure the VCA/SCC Task and Assign to a Role
Open the VCA/SCC task and configure the task details.
Attach the task to a role:
New role: Add the VCA/SCC task to the role’s requirements. All users assigned to this role will be required to complete it.
Existing role: Add the task to the role’s requirements and choose the appropriate task migration strategy.
2. Complete the Task for the User
As an admin, open the specific task from the user’s overview screen.
For users, the task appears in their task list.
When opening the task, the system will ask a few questions to determine which documents must be provided.
Enter the exact First and Last Name. The database can only return results for an exact match.
If a match is found, the certificate information will be displayed automatically.
If no match is found, the system will prompt you to upload the certificate manually.
3. Automatic Processing or Review
Once documents are uploaded:
If the documents match the user profile, they are processed automatically.
If there are discrepancies, the system will flag the task for review.
In the Documents tab, you will see which files require attention.
Click on a flagged document to view details.
Documents may be flagged for several reasons, such as:
Name mismatch between document and user profile
Unrecognized document type
Other validation issues
Some fields can be corrected manually (indicated by an input field with a pen icon).
Once all issues are resolved, the documents receive a green check mark, indicating successful completion.
Social Security Task
Social Security Task
Background
The Social Security task in NineID allows organizations to request and validate social security documents from users. In line with national legislation, both employees and contractors must demonstrate compliance with social security obligations. This requirement applies to employers and their contractors, ensuring consistent adherence to legal regulations.
To simplify compliance, NineID provides a structured process to collect, verify, and manage social security documents.
The Social Security task is available under Tasks in NineID for both Dutch and Belgian regulations.
Where to Find the Social Security Task
Navigate to the Tasks section in NineID.
Select the appropriate version of the task (Dutch or Belgian), depending on the user’s applicable regulatory framework.
How to Complete a Social Security Task
1. Configure the Social Security Task
Define who must complete the task in the settings (examples):
Everyone
Assigned User Only
Kiosk/Tablet Users Only
Selected Roles Only
Attach the task to a role:
New role: Add the task to the requirements so every user assigned to this role must complete it.
Existing role: Add the task to the requirements and define a task migration strategy.
2. User Completes the Task
The task appears in the user’s task list.
User/admin provides required information (e.g., nationality) to determine applicable regulations.
Based on responses, the system determines required documents.
User uploads the necessary documents.
3. Exception Handling
Click the Exception link for details and access to the relevant Social Security website.
If applicable, the user selects the exception type and provides signed confirmation.
A document (e.g., NL Social Security Exception Request or Limosa Exception Request) is generated and placed into review.
4. Automatic Processing and Review
Uploaded documents are validated automatically.
If issues arise, the task is flagged for review.
The Documents tab highlights problematic files.
Clicking a document shows flagged issues, such as:
Name mismatch with user profile
Unrecognized document type
Missing mandatory information
Some corrections can be made manually using the edit (pen) icon.
Once all documents are approved, they receive a green check mark, confirming compliance.
Validity of Social Security Documents
The validity of uploaded Social Security documents determines the validity of the task.
If a document is deleted, the task resets to To Do.
14 days before expiration, the task status changes to Almost Expiring, and the user is notified via email.
When renewed, only the latest document version is considered valid.
Valid from date is set at validation.
Valid to date is based on the document’s or task’s expiration (whichever is sooner).
⚠️ Important: Once the Social Security task is renewed, previous task data is no longer considered.