NineID offers several different portals, each designed for a specific type of user. When you log in, you are automatically directed to the portal that matches your role and permissions.
Things to Keep in Mind
The NineID platform is highly configurable and tailored to each customer's needs.
The portal you see when you log in depends on the permissions assigned to your account.
Not all features listed here may be visible or available in your setup.
If you have questions about your permissions or setup, please contact your Site Admin first.
🔧 Admin Portal
The Admin Portal is the central management interface for the entire platform. It is designed for site administrators and internal management roles who are responsible for configuring and overseeing the system.
If you have admin permissions, you will be automatically routed to the Admin Portal when you log in.
From the Admin Portal, you can manage:
📊 Site-wide dashboard and statistics
👥 Users, roles, and permissions
🏢 Organisations and companies
📅 Events across the entire platform
📁 Projects at any level
📋 Logs and audit activity
📊 Reports
⚙️ System settings and integrations
The Admin Portal gives you full system scope — you can view and manage all users, companies, events, and configurations across the platform. You will also receive system-wide alerts for device status changes, compliance warnings, user expiry notifications, and critical events.
🏢 Company Portal
The Company Portal is a workspace for managing operations within a specific company. It is designed for company representatives — such as a contractor dispatcher — who are responsible for coordinating their company's users, events, documents, and tasks.
You will be routed to the Company Portal if you belong to one or more companies but do not have site-wide admin permissions.
From the Company Portal, you can:
🏢 View your company's information
👥 Manage company users (if permitted)
📅 Manage company events (if permitted)
📁 Manage company documents (if permitted)
✅ Complete company-related tasks
Your view is limited to the companies you belong to. If you belong to more than one company, you can switch between them inside the portal.
👤 Personal Portal
The Personal Portal (also called the Personal Dashboard) is an individual-focused workspace. It is designed for internal employees — such as project managers — who only need to see and manage the work they are personally responsible for.
If your account has personal-only permissions, you will be automatically routed to /personal when you log in. There is no portal switcher — you go directly to your Personal Dashboard.
From the Personal Portal, you can access up to five tabs depending on your permissions:
🏠 Overview — your profile, upcoming events, attendance, and compliance status
✅ Tasks — tasks assigned directly to you
📁 Projects — projects you are involved in or own
📅 Events — events you own (if you have the required permissions)
🏢 Companies — companies you are connected to (if you have the required permissions)
Your view is scoped entirely to your own work — your tasks, events, companies, and projects.
🤝 Partner Portal
The Partner Portal is a self-service workspace for external partner organisations. It allows partner companies to manage their own operations — including users, documents, events, projects, and tasks — without needing access to the broader system.
If you have partner permissions, you will be automatically routed to the Partner Portal when you log in. There is no portal switcher — you go directly to the Partner Dashboard.
From the Partner Portal, you can:
🏢 View your partner organisation's information
👥 Add, invite, import, manage, and archive users in your organisation
📁 Create, view, and manage company projects
📅 Create, edit, and manage company events
📄 Upload, manage, and track company documents
✅ Complete tasks assigned to your organisation
Your view is scoped to your partner organisation only. The Partner Portal is functionally similar to the Company Portal.
👁️ Supervisor Portal
The Supervisor Portal is not a separate portal — it operates within the Admin Portal with a restricted set of permissions. It is designed for internal supervisors who need to oversee certain users or operational activities, but do not require full admin access.
From the Supervisor Portal, you can:
👥 View and manage users you supervise
⚙️ Manage or modify users depending on your assigned permissions
🗂️ Perform delegated administrative tasks
Note: Supervisors have limited event and project access — they cannot create projects, edit events, or manage subcontracting hierarchies.
📋 Quick Comparison
Not sure which portal does what? Here's a quick side-by-side overview of the most common actions across all five portals.
Action | Admin | Company | Partner | Personal | Supervisor |
View projects | All projects | Own company only | Own partner company only | Own projects only | ❌ No access |
Create projects | ✅ Yes | ❌ No | ✅ Yes | ✅ If permitted | ❌ No |
Edit projects | ✅ Any project | ❌ No | ✅ Own projects only | ✅ Own projects only | ❌ No |
View events | All events | Own company + subcontractors | Own partner company only | Own events (+ all if permitted) | Supervised users only |
Create events | ✅ Any company | ✅ Own company only | ✅ Own company only | ✅ If permitted | ❌ No |
Edit events | ✅ Any event | ✅ Own events only | ✅ Own events only | ✅ Own events only | ❌ No |
Add subcontractors | ✅ Any event | ✅ Own events only | ✅ Own events only | ✅ If permitted | ❌ No |
System configuration | ✅ Full access | ❌ No access | ❌ No access | ❌ No access | ❌ No access |
Manage other companies' users | ✅ Yes | ❌ No | ❌ No | ❌ No | ❌ No |
Override date validations | ✅ Yes | ❌ No | ❌ No | ❌ No | ❌ No |
📅 Event Editing Rights
How much you can edit an event depends entirely on your portal. Here's what each role can and cannot change.
Admin Portal
Admins have no restrictions when editing events. You can change any field, adjust dates without boundaries, move events between projects, reassign companies, change event zones, and edit events belonging to any company.
Company Portal
You can edit events that belong to your company. You can change the event name, type, and description, and adjust dates — but only within the boundaries set by the parent project. You cannot move events between projects, change the company assignment, or edit other companies' events.
Partner Portal
The same rules apply as the Company Portal. You can edit your partner company's own events, adjust dates within parent/project boundaries, and update basic event fields. You cannot edit parent events or change company assignments.
Personal Portal
You can edit your own events — or all events if you have been granted that permission. Date changes must stay within the parent/project constraints. Zone changes are not available.
Supervisor Portal
Supervisors cannot edit events.
🔗 Subcontracting Permissions
Subcontracting allows one company to bring another company into an event at a lower level of the hierarchy. What you can do with subcontracting depends on your portal.
Admin Portal — can add subcontractors to any event at any level, edit the full hierarchy, and override any validation rules.
Company Portal — can add subcontractors only to events your company owns. You can view your subcontracting chain and all downstream levels, but cannot modify events that belong to other companies in the chain.
Partner Portal — same as the Company Portal, scoped to your partner company's events.
Personal Portal — can add subcontractors to your own events only, if you have the required permission. You can view the hierarchy of your own events and projects.
Supervisor Portal — no subcontracting access or visibility.
Example: If Company A owns a Construction event (Level 0), Company B is subcontracted for Electrical (Level 1), and Company C for Panels (Level 2) — Company A can only modify Construction, Company B can only modify Electrical, and neither can edit the other's events. Only an Admin can modify any level freely.
👁️ Visibility Rules
Your portal also controls what you can see — not just what you can do.
Admin Portal — full visibility across the entire platform, including sibling events, parent subcontractors, other contractors at the same level, and all unrelated events.
Company Portal — you can see your own events and your subcontracting chain (downstream). You cannot see sibling events, events from other companies at the same level, or parent subcontractors.
Partner Portal — same as the Company Portal, scoped to your partner organisation.
Personal Portal — you can see the hierarchy of your own events and projects only.
Supervisor Portal — no subcontracting or hierarchy visibility.
👥 User Management Permissions
The ability to create, assign, and manage users varies significantly between portals.
Admin Portal — full user management across the entire system. You can create users for any company, assign them to any event, manage all permissions, force status changes, and import users via CSV.
Company Portal — you can create and manage users within your own company, assign them to your company's events, and handle limited permission management.
Partner Portal — you can add, invite, import, manage, and archive users in your partner organisation. Permissions are managed by your Site Admin.
Personal Portal — you cannot create new users. You can view users in your events and companies if you have the required permissions.
Supervisor Portal — you can view and manage only the users you supervise. You cannot create users or assign them to events.
❓ Still have questions?
If you're unsure which portal you should have access to, contact your Site Admin.
If a feature mentioned in this article is not visible in your portal, it may not be enabled for your configuration.