If a user receives the error “You are not part of a company yet. Contact your administrator”, it usually means they are not assigned as an admin of their company account.
As a Site Admin, you can resolve this issue by assigning the user as a company admin.
✅ Steps to Add a User as Admin
Navigate to the Companies Tab
From the left-hand menu, click on Companies.
Select the Company in Question
Search for and open the company profile where the user should be added as admin.
Open the Admins Section
In the company details view, locate the Admins field.
Click on the ➕ (plus button) next to the list of current admins.
Enter the User’s Email Address
In the pop-up window, type the email address of the user you want to add.
Save the Changes
Click Save to confirm.
The user will now be listed as an admin and gain access to the company portal.
⚠️ Note
Every company must always have at least one admin assigned.
Ensure you enter the correct email address linked to the user’s account.