The Check-In application supports multiple modes to handle different check-in flows.
Within the NineID application, you can choose between two main modes, which together support a total of three different check-in processes.
Once the application has been successfully coupled to your environment (tablet setup complete) and opened, you can select the desired mode to match your use case.
QR-Code and Ad-Hoc Registration
QR-Code and Ad-Hoc Registration
The Check-in application allows users to register their presence on-site in two ways:
By scanning a QR code (pre-registered users)
By performing an ad-hoc registration (walk-in users without prior registration)
QR-Code Registration
If the tablet is in Check-in mode, users can register with their QR code:
Select Scan your QR code on the tablet.
The tablet’s camera will activate.
Hold the QR code in front of the camera to complete the check-in.
✅ Checked-in
This screen confirms that the user has successfully checked in.
All necessary criteria are met (user’s role, company, and event alignment).
The user is now officially registered as present on-site.
✅ Checked-out
This screen confirms that the user has successfully checked out.
All requirements are still valid, and the user has been logged out of the site.
⚠️ If a user does not see these confirmation screens, an error may have occurred.
For a list of possible error messages (e.g., invalid role, no active event, or user marked for review) and guidance on how to resolve them, please see the following article.
Ad-Hoc Registration (No Code)
If a user arrives on-site without a pre-registration or QR code:
Select I have no code on the tablet.
Choose whether to Check In or Check Out.
Ad-Hoc Check-In
If the user selects Check In, the following steps are required:
User creation: A new user record must be created in the platform.
Role selection: If multiple roles are available, select the correct one.
Contact person: Start typing to find and select the host who should be notified.
Reason for visit: Provide a visit reason (used as the event title).
Only one event type can be linked to ad-hoc registrations (predefined in setup).
The event is created for the time of registration + 12 hours.
Complete tasks: All role-specific tasks will appear sequentially.
Successful completion:
The user is checked in.
The host is notified by email.
The user can print an access badge (if a printer is connected) or close the registration.
⚠️ Important Notes:
A mobile phone number is mandatory for safety reasons, allowing admins to contact ad-hoc users if needed.
If an email address is provided during registration:
The user receives a system email with a QR code.
This QR code can later be used for check-out.
Ad-Hoc Check-Out
If the user selects Check Out:
Enter the mobile phone number used during ad-hoc check-in.
If a valid event and user are found, the user is checked out successfully.
Onboarding
Onboarding
Onboarding Mode allows registered users to complete any open tasks directly on-site.
This mode is especially useful in situations where users are pre-created in the system but not invited in advance. In such cases, users can come to the site, receive a magic code, and complete all required tasks before their role becomes valid.
How it Works
When a device is placed in Onboarding Mode, the onboarding screen is displayed.
The user enters their magic code.
The system shows a list of all open tasks that must be completed.
Once all tasks are completed, the user’s assigned role becomes valid.
⚠️ Important Note: Completing the onboarding process does not automatically check the user in. A separate check-in step is required.