These updates apply across the Manager Portal, Company Portal, Partner Portal, Employee Portal, and ENTR app.

Security and operations teams can now resolve anti-passback (APB) flags directly from the platform — no more waiting on IT support. If a worker is incorrectly blocked from re-entering a zone, an operator can clear the flag instantly and get the worker moving again.

All documents linked to an event — across every participant — can now be exported to Excel in a single action. This is a significant time-saver for compliance audits and documentation reviews on large-scale events.

Dispatchers can now resend an invitation to a subcontracting company directly from the interface. No more relying on admin intervention when an invite goes unnoticed or expires — dispatchers are fully in control.

It is no longer possible to assign yourself, or anyone from your own organisation, as the owner of a subcontracting company. This prevents unauthorised access to the company portal and keeps access rights clean and accurate.

The Site Status report now shows a total record count at the top of the page. Operators get an immediate overview without needing to scroll or page through results.

When searching for a company, the system now also matches against legal entity names — not just trading names. This is particularly useful when a company operates under a different registered name than the brand you see day to day.

For events with multiple time blocks, access expiry is now calculated based on the last block in the schedule. Workers attending multi-session events will no longer lose access between sessions.

Phone number fields now default to the country configured for your site. UK, US, Dutch, and other non-Belgian deployments will no longer default to the Belgian dialling code — a small but meaningful improvement for international sites.

Additional company details can now be filled in at the point of creation in the Partner Portal. The previous two-step process — create the company, then go back to complete its profile — is no longer necessary.

When adding a company through an existing project, the correct default company type is now pre-selected automatically.

When an ID or compliance document requires revision, the notification flow now more clearly communicates what is needed and who needs to act. If a document is rejected, the contractor who uploaded it will get an email explaining why it wasn't accepted. This email will also let them know that they need to redo the task and submit the document again.

The admin events view now opens showing all events by default, rather than a pre-filtered subset. Admins no longer need to manually reset the filter on every visit.

All labels and messages in the work type safety certificate section are now fully translatable. Some strings were previously hardcoded, causing mixed-language screens in multilingual deployments.

Slovenian A1 certificates are now correctly recognised within the EEA social security compliance flow. Workers from Slovenia will no longer encounter a false rejection during document verification.

Several improvements have been made to the escort/accompaniment procedure, including fixing a 500 error when confirming multiple times, resolving form rendering issues, and improving the reliability of the overall flow.

The check-in confirmation screen on Android now stays visible for 10 seconds, giving gate operators more time to read and confirm the result before the screen clears.

The "Made by NineID" branding in the ENTR Android app was inadvertently broken after an update. This has now been corrected.

Need help? If you encounter any issues or have questions about these updates, please reach out to [email protected]. Including a screenshot or the specific error message helps our team assist you faster!