NineID Support

- Event-Related Notifications
- Company / Group Admin Notifications
- User Notifications
   

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These emails are sent when you interact with or are registered for events. They include:

Check-in / Check-out confirmations

- Calendar Invite
- Check-in / Check-out confirmations
- Event Expiry

Event Owner Reminder (24 Hours Before Start) ⏰

2. Company / Group Admin Notifications

These messages are sent to administrators who manage users, groups, locations, or events. They include:

Notifications About Event or Company Status Changes

Reminders to Review Employee Status

1. Notifications About Event or Company Status Changes
2. Alerts for Archived Users
3. Reminders to Review Employee Status

These emails help administrators maintain control and visibility over their environment.

New Event Added for Your Company! 🔔

Changes in Your Company’s User Status 👥

General user notifications cover communication that supports your daily interactions with the platform, such as:

- Onboarding
- Event reminders
- Reset Password

These emails help users stay informed about important account activity.

User Role &amp; Access Update 🛠️

User Password Reset Notification 🔐

Learn about the different types of emails we send and why you may receive them. This article provides a clear overview of our communication categories, such as notifications, reminders and status updates.

What Types of Emails Do We Send?

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What Types of Emails Do We Send?

1. Event-Related Notifications

2. Company / Group Admin Notifications

3. User Notifications